TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank vs Relyance Bank

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Bank

Relyance Bank

White Hall, Arkansas · $1 billion – $10 billion

76of 100
Strong

Metric by metric

MeasureThe Citizens BankRelyance Bank
TellerScore7076 (stronger)
Capital cushion3983 (stronger)
Loan quality88 (stronger)87
Earnings82 (stronger)69
Funding & liquidity67 (stronger)39
Problem-loan coverage9495 (stronger)
Peer percentile58th80th
Total assets$1.6B$1.4B
Deposits / shares$1.5B$1.2B
Capital ratio8.87%13.27% (stronger)
Problem loans0.37% (stronger)0.40%
Net charge-offs0.08%0.02% (stronger)
Return on assets1.55% (stronger)1.21%
Loans ÷ deposits85.2% (stronger)91.8%
Uninsured deposits22.8% (stronger)41.1%
Offices1621
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)13.3%12.0%

Relyance Bank has the higher TellerScore (76 vs 70). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank leads on 4 and Relyance Bank on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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