TellerScore

Side-by-side · Q2 2026 data

The First National Bank of Fort Smith vs The Citizens Bank

Bank

The First National Bank of Fort Smith

Fort Smith, Arkansas · $1 billion – $10 billion

78of 100
Strong

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Metric by metric

MeasureThe First National Bank of Fort SmithThe Citizens Bank
TellerScore78 (stronger)70
Capital cushion61 (stronger)39
Loan quality8588 (stronger)
Earnings100 (stronger)82
Funding & liquidity6067 (stronger)
Problem-loan coverage95 (stronger)94
Peer percentile86th58th
Total assets$2.3B$1.6B
Deposits / shares$2.0B$1.5B
Capital ratio11.08% (stronger)8.87%
Problem loans0.44%0.37% (stronger)
Net charge-offs0.03% (stronger)0.08%
Return on assets2.04% (stronger)1.55%
Loans ÷ deposits77.4% (stronger)85.2%
Uninsured deposits35.6%22.8% (stronger)
Offices2416
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)7.2%13.3%

The First National Bank of Fort Smith has the higher TellerScore (78 vs 70). On the 7 directional measures above (where higher or lower is clearly better), The First National Bank of Fort Smith leads on 5 and The Citizens Bank on 2. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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