TellerScore

Side-by-side · Q2 2026 data

Truist Bank vs Benchmark Community Bank

Bank

Truist Bank

Charlotte, North Carolina · Over $100 billion

63of 100
Moderate

Bank

Benchmark Community Bank

Kenbridge, Virginia · $1 billion – $10 billion

75of 100
Strong

Metric by metric

MeasureTruist BankBenchmark Community Bank
TellerScore6375 (stronger)
Capital cushion4848
Loan quality7694 (stronger)
Earnings6685 (stronger)
Funding & liquidity4971 (stronger)
Problem-loan coverage9397 (stronger)
Peer percentile61st77th
Total assets$548.3B$1.4B
Deposits / shares$419.2B$1.3B
Capital ratio9.82% (stronger)9.80%
Problem loans0.72%0.17% (stronger)
Net charge-offs0.55%0.02% (stronger)
Return on assets1.16%1.63% (stronger)
Loans ÷ deposits78.0% (stronger)88.9%
Uninsured deposits44.9%7.8% (stronger)
Offices1,90818
CFPB complaints (3 yrs)14,419—
Complaints per $1B deposits34.4—
Mortgage denial rate (HMDA)40.8%9.1%

Benchmark Community Bank has the higher TellerScore (75 vs 63). On the 7 directional measures above (where higher or lower is clearly better), Truist Bank leads on 2 and Benchmark Community Bank on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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