Side-by-side · Q2 2026 data
Truist Bank vs First-Citizens Bank & Trust Company
Metric by metric
| Measure | Truist Bank | First-Citizens Bank & Trust Company |
|---|---|---|
| TellerScore | 63 (stronger) | 58 |
| Capital cushion | 48 (stronger) | 47 |
| Loan quality | 76 (stronger) | 63 |
| Earnings | 66 (stronger) | 61 |
| Funding & liquidity | 49 | 49 |
| Problem-loan coverage | 93 (stronger) | 85 |
| Peer percentile | 61st | 21st |
| Total assets | $548.3B | $236.3B |
| Deposits / shares | $419.2B | $174.0B |
| Capital ratio | 9.82% (stronger) | 9.75% |
| Problem loans | 0.72% (stronger) | 1.12% |
| Net charge-offs | 0.55% | 0.29% (stronger) |
| Return on assets | 1.16% (stronger) | 1.03% |
| Loans ÷ deposits | 78.0% (stronger) | 86.0% |
| Uninsured deposits | 44.9% | 37.4% (stronger) |
| Offices | 1,908 | 510 |
| CFPB complaints (3 yrs) | 14,404 | 634 |
| Complaints per $1B deposits | 34.4 | 3.6 (stronger) |
| Mortgage denial rate (HMDA) | 40.8% | 22.5% |
Truist Bank has the higher TellerScore (63 vs 58). On the 8 directional measures above (where higher or lower is clearly better), Truist Bank leads on 5 and First-Citizens Bank & Trust Company on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- Charlotte, NC
- Raleigh, NC
- Atlanta, GA
- Richmond, VA
- Greensboro, NC
- Tampa, FL
- Jacksonville, FL
- Columbia, SC
- Greenville, SC
- Asheville, NC
- Durham, NC
- Winston Salem, NC
- Wilmington, NC
- Roanoke, VA
- Fayetteville, NC
- Knoxville, TN
- Alpharetta, GA
- Charleston, SC
- Nashville, TN
- Dallas, TX
- Naples, FL
- Houston, TX
- Cary, NC
- Myrtle Beach, SC
- Chattanooga, TN
- Charlottesville, VA
- Austin, TX
- Spartanburg, SC
- New Bern, NC
- Greenville, NC