TellerScore

Side-by-side · Q2 2026 data

Union Bank & Trust Company vs The Citizens Bank

Bank

Union Bank & Trust Company

Monticello, Arkansas · $100 million – $1 billion

66of 100
Moderate

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Metric by metric

MeasureUnion Bank & Trust CompanyThe Citizens Bank
TellerScore6670 (stronger)
Capital cushion52 (stronger)39
Loan quality6388 (stronger)
Earnings83 (stronger)82
Funding & liquidity68 (stronger)67
Problem-loan coverage8394 (stronger)
Peer percentile31st58th
Total assets$355.8M$1.6B
Deposits / shares$320.8M$1.5B
Capital ratio10.19% (stronger)8.87%
Problem loans1.11%0.37% (stronger)
Net charge-offs0.10%0.08% (stronger)
Return on assets1.57% (stronger)1.55%
Loans ÷ deposits85.8%85.2% (stronger)
Uninsured deposits20.8% (stronger)22.8%
Offices216
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—13.3%

The Citizens Bank has the higher TellerScore (70 vs 66). On the 7 directional measures above (where higher or lower is clearly better), Union Bank & Trust Company leads on 3 and The Citizens Bank on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

Compare two institutions