TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Idaho Central Credit Union complaints

Consumers filed 92 complaints about IDAHO CENTRAL CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 52 of them in the last 12 months. The most common product was "Checking or savings account" (39%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 10.9% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
92
Per $1B deposits
6.8median 8.5
Timely response
100.0%
Closed with relief
10.9%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Idaho Central Credit Union's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account3639.1%
Credit reporting or other personal consumer reports1415.2%
Vehicle loan or lease99.8%
Debt collection88.7%
Money transfer, virtual currency, or money service88.7%
Mortgage88.7%
Credit card66.5%
Payday loan, title loan, personal loan, or advance loan33.3%

Top issues

IssueComplaintsShare
Managing an account2426.1%
Incorrect information on your report77.6%
Managing the loan or lease77.6%
Fraud or scam66.5%
Problem with a lender or other company charging your account66.5%
Improper use of your report55.4%
Problem with a company's investigation into an existing problem44.3%
Struggling to pay mortgage44.3%
Attempts to collect debt not owed33.3%
Closing an account22.2%
False statements or representation22.2%
Money was not available when promised22.2%

How complaints were closed

Company responseComplaintsShare
Closed with explanation8289.1%
Closed with monetary relief99.8%
Closed with non-monetary relief11.1%

Top states

StateComplaintsShare
ID6065.2%
WA1314.1%
AZ77.6%
TX22.2%
AE11.1%
CA11.1%
CO11.1%
FL11.1%
LA11.1%
ND11.1%

How they were submitted

ChannelComplaintsShare
Web8895.7%
Referral33.3%
Phone11.1%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.