CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Idaho Central Credit Union complaints
Consumers filed 92 complaints about IDAHO CENTRAL CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 52 of them in the last 12 months. The most common product was "Checking or savings account" (39%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 10.9% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
92
Per $1B deposits
6.8median 8.5
Timely response
100.0%
Closed with relief
10.9%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Idaho Central Credit Union's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
36
39.1%
Credit reporting or other personal consumer reports
14
15.2%
Vehicle loan or lease
9
9.8%
Debt collection
8
8.7%
Money transfer, virtual currency, or money service
8
8.7%
Mortgage
8
8.7%
Credit card
6
6.5%
Payday loan, title loan, personal loan, or advance loan
3
3.3%
Top issues
Issue
Complaints
Share
Managing an account
24
26.1%
Incorrect information on your report
7
7.6%
Managing the loan or lease
7
7.6%
Fraud or scam
6
6.5%
Problem with a lender or other company charging your account
6
6.5%
Improper use of your report
5
5.4%
Problem with a company's investigation into an existing problem
4
4.3%
Struggling to pay mortgage
4
4.3%
Attempts to collect debt not owed
3
3.3%
Closing an account
2
2.2%
False statements or representation
2
2.2%
Money was not available when promised
2
2.2%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
82
89.1%
Closed with monetary relief
9
9.8%
Closed with non-monetary relief
1
1.1%
Top states
State
Complaints
Share
ID
60
65.2%
WA
13
14.1%
AZ
7
7.6%
TX
2
2.2%
AE
1
1.1%
CA
1
1.1%
CO
1
1.1%
FL
1
1.1%
LA
1
1.1%
ND
1
1.1%
How they were submitted
Channel
Complaints
Share
Web
88
95.7%
Referral
3
3.3%
Phone
1
1.1%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.