CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
San Diego County Credit Union complaints
Consumers filed 189 complaints about SAN DIEGO COUNTY CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 77 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (35%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 11.1% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
189
Per $1B deposits
24.2median 8.5
Timely response
100.0%
Closed with relief
11.1%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See San Diego County Credit Union's financial scorecard.
By product
Product
Complaints
Share
Credit reporting or other personal consumer reports
67
35.4%
Checking or savings account
54
28.6%
Debt collection
33
17.5%
Vehicle loan or lease
14
7.4%
Money transfer, virtual currency, or money service
6
3.2%
Mortgage
6
3.2%
Credit card
5
2.6%
Payday loan, title loan, personal loan, or advance loan
3
1.6%
Debt or credit management
1
0.5%
Top issues
Issue
Complaints
Share
Incorrect information on your report
34
18.0%
Problem with a company's investigation into an existing problem
28
14.8%
Managing an account
24
12.7%
Took or threatened to take negative or legal action
15
7.9%
Attempts to collect debt not owed
14
7.4%
Improper use of your report
12
6.3%
Problem caused by your funds being low
10
5.3%
Problem with a lender or other company charging your account
9
4.8%
Managing the loan or lease
5
2.6%
Closing an account
4
2.1%
Fraud or scam
4
2.1%
Repossession
4
2.1%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
168
88.9%
Closed with non-monetary relief
14
7.4%
Closed with monetary relief
7
3.7%
Top states
State
Complaints
Share
CA
164
86.8%
FL
4
2.1%
SC
4
2.1%
CO
3
1.6%
NY
3
1.6%
IN
2
1.1%
NC
2
1.1%
AR
1
0.5%
GA
1
0.5%
MN
1
0.5%
How they were submitted
Channel
Complaints
Share
Web
180
95.2%
Referral
5
2.6%
Phone
3
1.6%
Postal mail
1
0.5%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.