TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

San Diego County Credit Union complaints

Consumers filed 189 complaints about SAN DIEGO COUNTY CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 77 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (35%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 11.1% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
189
Per $1B deposits
24.2median 8.5
Timely response
100.0%
Closed with relief
11.1%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See San Diego County Credit Union's financial scorecard.

By product

ProductComplaintsShare
Credit reporting or other personal consumer reports6735.4%
Checking or savings account5428.6%
Debt collection3317.5%
Vehicle loan or lease147.4%
Money transfer, virtual currency, or money service63.2%
Mortgage63.2%
Credit card52.6%
Payday loan, title loan, personal loan, or advance loan31.6%
Debt or credit management10.5%

Top issues

IssueComplaintsShare
Incorrect information on your report3418.0%
Problem with a company's investigation into an existing problem2814.8%
Managing an account2412.7%
Took or threatened to take negative or legal action157.9%
Attempts to collect debt not owed147.4%
Improper use of your report126.3%
Problem caused by your funds being low105.3%
Problem with a lender or other company charging your account94.8%
Managing the loan or lease52.6%
Closing an account42.1%
Fraud or scam42.1%
Repossession42.1%

How complaints were closed

Company responseComplaintsShare
Closed with explanation16888.9%
Closed with non-monetary relief147.4%
Closed with monetary relief73.7%

Top states

StateComplaintsShare
CA16486.8%
FL42.1%
SC42.1%
CO31.6%
NY31.6%
IN21.1%
NC21.1%
AR10.5%
GA10.5%
MN10.5%

How they were submitted

ChannelComplaintsShare
Web18095.2%
Referral52.6%
Phone31.6%
Postal mail10.5%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.