CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Suncoast Credit Union complaints
Consumers filed 1,040 complaints about SUNCOAST CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 468 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (34%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
1,040
Per $1B deposits
56.8median 8.5
Timely response
100.0%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Suncoast Credit Union's financial scorecard.
By product
Product
Complaints
Share
Credit reporting or other personal consumer reports
357
34.3%
Checking or savings account
304
29.2%
Debt collection
135
13.0%
Credit card
97
9.3%
Vehicle loan or lease
82
7.9%
Mortgage
23
2.2%
Money transfer, virtual currency, or money service
21
2.0%
Payday loan, title loan, personal loan, or advance loan
19
1.8%
Prepaid card
2
0.2%
Top issues
Issue
Complaints
Share
Incorrect information on your report
209
20.1%
Managing an account
197
18.9%
Improper use of your report
96
9.2%
Problem with a company's investigation into an existing problem
78
7.5%
Attempts to collect debt not owed
61
5.9%
Problem with a lender or other company charging your account
46
4.4%
Took or threatened to take negative or legal action
45
4.3%
Repossession
29
2.8%
Problem with a purchase shown on your statement
26
2.5%
Managing the loan or lease
24
2.3%
Problem caused by your funds being low
22
2.1%
Closing an account
19
1.8%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
1,038
99.8%
In progress
2
0.2%
Top states
State
Complaints
Share
FL
921
88.6%
TX
23
2.2%
GA
16
1.5%
KY
7
0.7%
NC
7
0.7%
PA
6
0.6%
NY
5
0.5%
AL
4
0.4%
CO
4
0.4%
IL
4
0.4%
How they were submitted
Channel
Complaints
Share
Web
868
83.5%
Referral
130
12.5%
Phone
37
3.6%
Postal mail
5
0.5%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.