TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Suncoast Credit Union complaints

Consumers filed 1,040 complaints about SUNCOAST CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 468 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (34%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
1,040
Per $1B deposits
56.8median 8.5
Timely response
100.0%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Suncoast Credit Union's financial scorecard.

By product

ProductComplaintsShare
Credit reporting or other personal consumer reports35734.3%
Checking or savings account30429.2%
Debt collection13513.0%
Credit card979.3%
Vehicle loan or lease827.9%
Mortgage232.2%
Money transfer, virtual currency, or money service212.0%
Payday loan, title loan, personal loan, or advance loan191.8%
Prepaid card20.2%

Top issues

IssueComplaintsShare
Incorrect information on your report20920.1%
Managing an account19718.9%
Improper use of your report969.2%
Problem with a company's investigation into an existing problem787.5%
Attempts to collect debt not owed615.9%
Problem with a lender or other company charging your account464.4%
Took or threatened to take negative or legal action454.3%
Repossession292.8%
Problem with a purchase shown on your statement262.5%
Managing the loan or lease242.3%
Problem caused by your funds being low222.1%
Closing an account191.8%

How complaints were closed

Company responseComplaintsShare
Closed with explanation1,03899.8%
In progress20.2%

Top states

StateComplaintsShare
FL92188.6%
TX232.2%
GA161.5%
KY70.7%
NC70.7%
PA60.6%
NY50.5%
AL40.4%
CO40.4%
IL40.4%

How they were submitted

ChannelComplaintsShare
Web86883.5%
Referral13012.5%
Phone373.6%
Postal mail50.5%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.