CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Bank of Hawaii complaints

Consumers filed 125 complaints about BANK OF HAWAII CORPORATION with the Consumer Financial Protection Bureau over the past three years, 56 of them in the last 12 months. The most common product was "Checking or savings account" (72%), and the most common issue was "Managing an account". The company responded on time to 98.4% of complaints, and 14.6% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

125

Per $1B deposits

6.0median 8.5

Timely response

98.4%

Closed with relief

14.6%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Bank of Hawaii's financial scorecard.