The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 3 points (61 → 64), mostly because the earnings component improved by 10 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Hawaii

Yes. Bank of Hawaii is an FDIC-insured institution (FDIC certificate #18053). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 47.2% of deposits ($9.9B) are above the $250,000 FDIC insurance limit, above the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 8.38%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 14.96% (benchmark: 10%).

Check how much of your own balance is covered

Bank of Hawaii lists 51 offices in 34 cities across 4 states. Most locations:

• Honolulu, HI (13)
• Hilo, HI (2)
• Lahaina, HI (2)
• Tamuning, GU (2)
• Waipahu, HI (2)
• Aiea, HI (1)
• Dededo, GU (1)
• Eleele, HI (1)
• Ewa Beach, HI (1)
• Haleiwa, HI (1)
• Kahului, HI (1)
• Kailua, HI (1)

All branch addresses and map

Over the last three years, the CFPB forwarded 125 consumer complaints about BANK OF HAWAII CORPORATION to the company (56 in the last 12 months). 98.4% received a timely response. That is 6.0 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Bank of Hawaii reported 3,514 home-loan applications under HMDA (LEI XJCRTTYJVBMA22IXL619): 1,974 originated ($1,165,350,000 total), 1,022 denied, and 479 withdrawn or closed by the applicant. Its denial rate on decided applications was 33.7%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Bank of Hawaii

Type

State-chartered bank (Fed member)

FDIC certificate #

18053

RSSD ID

795968

Primary regulator

FED

Holding company

Bank of Hawaii Corp

Established

January 1, 1897

Headquarters

111 S King St, Honolulu, HI 96813

Website

www.boh.com

Employees

1,910