TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Glacier Bank complaints

Consumers filed 71 complaints about Glacier Bancorp Inc. with the Consumer Financial Protection Bureau over the past three years, 36 of them in the last 12 months. The most common product was "Checking or savings account" (66%), and the most common issue was "Managing an account". The company responded on time to 98.6% of complaints, and 1.4% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
71
Per $1B deposits
2.9median 8.5
Timely response
98.6%
Closed with relief
1.4%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Glacier Bank's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account4766.2%
Money transfer, virtual currency, or money service1115.5%
Debt collection45.6%
Mortgage45.6%
Payday loan, title loan, personal loan, or advance loan34.2%
Credit reporting or other personal consumer reports22.8%

Top issues

IssueComplaintsShare
Managing an account2028.2%
Problem caused by your funds being low1521.1%
Problem with a lender or other company charging your account1014.1%
Fraud or scam57.0%
Took or threatened to take negative or legal action34.2%
Closing an account22.8%
Problem with customer service22.8%
Trouble during payment process22.8%
Applying for a mortgage or refinancing an existing mortgage11.4%
Attempts to collect debt not owed11.4%
Charged fees or interest you didn't expect11.4%
Closing on a mortgage11.4%

How complaints were closed

Company responseComplaintsShare
Closed with explanation7098.6%
Closed with monetary relief11.4%

Top states

StateComplaintsShare
MT1521.1%
AZ1216.9%
ID1014.1%
CO811.3%
UT79.9%
WA68.5%
TX45.6%
WY45.6%
CA11.4%
LA11.4%

How they were submitted

ChannelComplaintsShare
Web5881.7%
Referral1014.1%
Phone34.2%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.