CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Glacier Bank complaints
Consumers filed 71 complaints about Glacier Bancorp Inc. with the Consumer Financial Protection Bureau over the past three years, 36 of them in the last 12 months. The most common product was "Checking or savings account" (66%), and the most common issue was "Managing an account". The company responded on time to 98.6% of complaints, and 1.4% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
71
Per $1B deposits
2.9median 8.5
Timely response
98.6%
Closed with relief
1.4%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Glacier Bank's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
47
66.2%
Money transfer, virtual currency, or money service
11
15.5%
Debt collection
4
5.6%
Mortgage
4
5.6%
Payday loan, title loan, personal loan, or advance loan
3
4.2%
Credit reporting or other personal consumer reports
2
2.8%
Top issues
Issue
Complaints
Share
Managing an account
20
28.2%
Problem caused by your funds being low
15
21.1%
Problem with a lender or other company charging your account
10
14.1%
Fraud or scam
5
7.0%
Took or threatened to take negative or legal action
3
4.2%
Closing an account
2
2.8%
Problem with customer service
2
2.8%
Trouble during payment process
2
2.8%
Applying for a mortgage or refinancing an existing mortgage
1
1.4%
Attempts to collect debt not owed
1
1.4%
Charged fees or interest you didn't expect
1
1.4%
Closing on a mortgage
1
1.4%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
70
98.6%
Closed with monetary relief
1
1.4%
Top states
State
Complaints
Share
MT
15
21.1%
AZ
12
16.9%
ID
10
14.1%
CO
8
11.3%
UT
7
9.9%
WA
6
8.5%
TX
4
5.6%
WY
4
5.6%
CA
1
1.4%
LA
1
1.4%
How they were submitted
Channel
Complaints
Share
Web
58
81.7%
Referral
10
14.1%
Phone
3
4.2%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.