Side-by-side · Q2 2026 data
BNY Mellon, National Association vs Customers Bank
Metric by metric
| Measure | BNY Mellon, National Association | Customers Bank |
|---|---|---|
| TellerScore | 57 | 65 (stronger) |
| Capital cushion | 15 | 43 (stronger) |
| Loan quality | 98 (stronger) | 89 |
| Earnings | 55 | 66 (stronger) |
| Funding & liquidity | 46 | 46 |
| Problem-loan coverage | 99 (stronger) | 94 |
| Peer percentile | 17th | 54th |
| Total assets | $30.6B | $26.5B |
| Deposits / shares | $26.0B | $21.9B |
| Capital ratio | 6.52% | 9.34% (stronger) |
| Problem loans | 0.06% (stronger) | 0.33% |
| Net charge-offs | 0.00% (stronger) | 0.32% |
| Return on assets | 0.87% | 1.15% (stronger) |
| Loans ÷ deposits | 71.3% (stronger) | 81.6% |
| Uninsured deposits | 53.7% | 44.3% (stronger) |
| Offices | 3 | 7 |
| CFPB complaints (3 yrs) | — | 72 |
| Complaints per $1B deposits | — | 3.3 |
| Mortgage denial rate (HMDA) | 7.0% | 4.0% |
Customers Bank has the higher TellerScore (65 vs 57). On the 7 directional measures above (where higher or lower is clearly better), BNY Mellon, National Association leads on 3 and Customers Bank on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.