TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs County - City Credit Union

Bank

Citizens Bank

Mukwonago, Wisconsin · $1 billion – $10 billion

83of 100
Strong

Credit union

County - City Credit Union

Jefferson, Wisconsin · Under $100 million in assets

78of 100
Strong

Metric by metric

MeasureCitizens BankCounty - City Credit Union
TellerScore83 (stronger)78
Capital cushion86 (stronger)63
Loan quality90 (stronger)86
Earnings76 (stronger)62
Funding & liquidity63100 (stronger)
Problem-loan coverage9797
Peer percentile94th59th
Total assets$1.2B$43.6M
Deposits / shares$996.0M$38.3M
Capital ratio13.64% (stronger)11.30%
Problem loans0.30% (stronger)0.41%
Net charge-offs0.13%0.06% (stronger)
Return on assets1.39% (stronger)1.06%
Loans ÷ deposits75.3%49.9% (stronger)
Uninsured deposits34.2%1.8% (stronger)
Offices112
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)12.9%—

Citizens Bank has the higher TellerScore (83 vs 78). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 4 and County - City Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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