Citizens Bank (FDIC certificate #13055) is based in Mukwonago, Wisconsin. Its Q2 2026 call report shows $1.2B in total assets and $996.0M in deposits and 11 offices.
Based on its Q2 2026 filing, Citizens Bank scores 83/100, which we describe as strong. That is higher than 94% of 897 banks with $1 billion – $10 billion. Among 154 banks headquartered in Wisconsin, it ranks 27th. Its strongest component is problem-loan coverage (97/100; 1.4%), and its lowest is funding & liquidity (63/100; 75% loans-to-deposits, 34% uninsured).
TellerScore · Q2 2026
Scorecard
The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.
9 quarters
Health trend
From Q2 2025 to Q2 2026, the score rose 2 points (81 → 83), mostly because the earnings component improved by 8 points.
Show as table
| Quarter | TellerScore |
|---|---|
| Q2 2024 | 59 |
| Q3 2024 | 60 |
| Q4 2024 | 62 |
| Q1 2025 | 78 |
| Q2 2025 | 81 |
| Q3 2025 | 83 |
| Q4 2025 | 84 |
| Q1 2026 | 80 |
| Q2 2026 | 83 |
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| Quarter | Tier 1 leverage ratio |
|---|---|
| Q2 2024 | 13.27% |
| Q3 2024 | 13.56% |
| Q4 2024 | 13.75% |
| Q1 2025 | 13.62% |
| Q2 2025 | 13.71% |
| Q3 2025 | 14.05% |
| Q4 2025 | 14.24% |
| Q1 2026 | 13.45% |
| Q2 2026 | 13.64% |
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| Quarter | Noncurrent loans |
|---|---|
| Q2 2024 | 2.46% |
| Q3 2024 | 2.47% |
| Q4 2024 | 2.37% |
| Q1 2025 | 0.42% |
| Q2 2025 | 0.37% |
| Q3 2025 | 0.38% |
| Q4 2025 | 0.35% |
| Q1 2026 | 0.38% |
| Q2 2026 | 0.30% |
Show as table
| Quarter | Return on assets |
|---|---|
| Q2 2024 | 1.07% |
| Q3 2024 | 1.07% |
| Q4 2024 | 1.18% |
| Q1 2025 | 0.85% |
| Q2 2025 | 1.21% |
| Q3 2025 | 1.30% |
| Q4 2025 | 1.38% |
| Q1 2026 | 1.26% |
| Q2 2026 | 1.39% |
| Quarter | Score | Assets | Capital | Problem loans | ROA | Loans/deposits |
|---|---|---|---|---|---|---|
| Q2 2026 | 83 | $1.2B | 13.64% | 0.30% | 1.39% | 75.3% |
| Q1 2026 | 80 | $1.2B | 13.45% | 0.38% | 1.26% | 77.6% |
| Q4 2025 | 84 | $1.2B | 14.24% | 0.35% | 1.38% | 74.9% |
| Q3 2025 | 83 | $1.1B | 14.05% | 0.38% | 1.30% | 73.6% |
| Q2 2025 | 81 | $1.1B | 13.71% | 0.37% | 1.21% | 75.9% |
| Q1 2025 | 78 | $1.1B | 13.62% | 0.42% | 0.85% | 73.7% |
| Q4 2024 | 62 | $1.1B | 13.75% | 2.37% | 1.18% | 75.7% |
| Q3 2024 | 60 | $1.1B | 13.56% | 2.47% | 1.07% | 77.4% |
| Q2 2024 | 59 | $1.1B | 13.27% | 2.46% | 1.07% | 77.4% |
897 peers · $1 billion – $10 billion
How it compares with peers
Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).
Similar-size banks in Wisconsin
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Bank of Wisconsin DellsBank Wisconsin Dells, WI | 79 out of 100, Strong | $1.1B | 12.1% | 0.09% | vs |
| Ixonia BankBank Ixonia, WI | 67 out of 100, Moderate | $1.1B | 10.0% | 0.25% | vs |
| Great Midwest Bank, S.S.B.Bank Brookfield, WI | 80 out of 100, Strong | $1.1B | 16.5% | 0.56% | vs |
| Bank CmgBank Madison, WI | 65 out of 100, Moderate | $1.1B | 9.6% | 0.24% | vs |
| Forward BankBank Marshfield, WI | 64 out of 100, Moderate | $1.3B | 9.2% | 0.28% | vs |
| Security Financial BankBank Durand, WI | 61 out of 100, Moderate | $1.0B | 9.7% | 1.44% | vs |
Deposit insurance
Is my money safe at Citizens Bank?
Yes. Citizens Bank is an FDIC-insured institution (FDIC certificate #13055). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
An estimated 34.2% of deposits ($340.8M) are above the $250,000 FDIC insurance limit, above the peer median of 31%. Insured balances are protected regardless of the score.
The tier 1 leverage ratio is 13.64%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 0.00% (benchmark: 10%).
11 locations
Branches
Citizens Bank lists 11 offices in 7 cities. Most locations:
- Mukwonago, WI (3)
- Big Bend, WI (2)
- East Troy, WI (2)
- Eagle, WI (1)
- Muskego, WI (1)
- New Berlin, WI (1)
- Waukesha, WI (1)
HMDA 2025
Mortgage lending
In 2025, Citizens Bank reported 180 home-loan applications under HMDA (LEI 5493002FSR6V2NM1K863): 129 originated ($45,325,000 total), 22 denied, and 10 withdrawn or closed by the applicant. Its denial rate on decided applications was 12.9%, compared with 22.2% for all lenders nationwide.
Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.
Identity & history
Profile
- Legal name
- Citizens Bank
- Former names
- Citizens Bank of Mukwonago
- Type
- State-chartered bank
- FDIC certificate #
- 13055
- RSSD ID
- 783844
- Primary regulator
- FDIC
- Holding company
- Citizens Bank Holding Inc
- Established
- December 12, 1892
- Headquarters
- 301 N Rochester St, Mukwonago, WI 53149
- Website
- www.citizensbankwi.bank
- Employees
- 161
Quick answers
Citizens Bank: common questions
Is Citizens Bank FDIC insured?
Yes. Citizens Bank is an FDIC-insured institution (FDIC certificate #13055). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
What is Citizens Bank's TellerScore?
83 out of 100 (Strong), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.
Has Citizens Bank ever failed?
There is no failure record for FDIC certificate #13055 in the FDIC failed bank list.
How many branches does Citizens Bank have?
11 offices as of the latest FDIC data.
Nearby
Highest-scoring banks and credit unions with branches near Mukwonago
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Raleigh Co. Educators Federal Credit UnionCredit union Beckley, WV | 97 out of 100, Very strong | $21.3M | 26.3% | 0.04% | vs |
| Umatilla County Federal Credit UnionCredit union Pendleton, OR | 92 out of 100, Very strong | $47.7M | 19.0% | 0.06% | vs |
| First Citizens State BankBank Whitewater, WI | 90 out of 100, Very strong | $525.2M | 18.0% | 0.00% | vs |
| Kbr Heritage Federal Credit UnionCredit union Houston, TX | 90 out of 100, Very strong | $76.4M | 22.6% | 0.39% | vs |
| National Exchange Bank and TrustBank Fond Du Lac, WI | 88 out of 100, Very strong | $2.9B | 20.1% | 0.37% | vs |
| 1st Class Express Credit UnionCredit union Waukesha, WI | 86 out of 100, Very strong | $2.1M | 22.9% | 0.30% | vs |