TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Hoosier United Credit Union

Bank

Citizens Bank

Mooresville, Indiana · $100 million – $1 billion

71of 100
Strong

Credit union

Hoosier United Credit Union

Indianapolis, Indiana · Under $100 million in assets

83of 100
Strong

Metric by metric

MeasureCitizens BankHoosier United Credit Union
TellerScore7183 (stronger)
Capital cushion4882 (stronger)
Loan quality97 (stronger)77
Earnings5973 (stronger)
Funding & liquidity68100 (stronger)
Problem-loan coverage99 (stronger)93
Peer percentile47th72nd
Total assets$690.6M$37.5M
Deposits / shares$622.8M$32.3M
Capital ratio9.78%13.23% (stronger)
Problem loans0.09% (stronger)0.68%
Net charge-offs0.02% (stronger)0.51%
Return on assets0.98%1.32% (stronger)
Loans ÷ deposits74.1%36.4% (stronger)
Uninsured deposits31.0%1.5% (stronger)
Offices93
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)11.6%—

Hoosier United Credit Union has the higher TellerScore (83 vs 71). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 2 and Hoosier United Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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