Side-by-side · Q2 2026 data
Customers Bank vs Police & Fire Federal Credit Union
Credit union
Police & Fire Federal Credit Union
Philadelphia, Pennsylvania · Over $10 billion
Metric by metric
| Measure | Customers Bank | Police & Fire Federal Credit Union |
|---|---|---|
| TellerScore | 65 | 96 (stronger) |
| Capital cushion | 43 | 100 (stronger) |
| Loan quality | 89 | 92 (stronger) |
| Earnings | 66 | 98 (stronger) |
| Funding & liquidity | 46 | 91 (stronger) |
| Problem-loan coverage | 94 | 99 (stronger) |
| Peer percentile | 54th | 100th |
| Total assets | $26.5B | $10.2B |
| Deposits / shares | $21.9B | $8.3B |
| Capital ratio | 9.34% | 18.56% (stronger) |
| Problem loans | 0.33% | 0.24% (stronger) |
| Net charge-offs | 0.32% (stronger) | 0.33% |
| Return on assets | 1.15% | 1.95% (stronger) |
| Loans ÷ deposits | 81.6% | 68.9% (stronger) |
| Uninsured deposits | 44.3% | 9.1% (stronger) |
| Offices | 7 | 10 |
| CFPB complaints (3 yrs) | 72 | — |
| Complaints per $1B deposits | 3.3 | — |
| Mortgage denial rate (HMDA) | 4.0% | — |
Police & Fire Federal Credit Union has the higher TellerScore (96 vs 65). On the 7 directional measures above (where higher or lower is clearly better), Customers Bank leads on 1 and Police & Fire Federal Credit Union on 6. Deposits are insured up to $250,000 per depositor, per ownership category, at both.