Side-by-side · Q2 2026 data
Dollar Bank, Federal Savings Bank vs Customers Bank
Metric by metric
| Measure | Dollar Bank, Federal Savings Bank | Customers Bank |
|---|---|---|
| TellerScore | 62 | 65 (stronger) |
| Capital cushion | 60 (stronger) | 43 |
| Loan quality | 76 | 89 (stronger) |
| Earnings | 44 | 66 (stronger) |
| Funding & liquidity | 47 (stronger) | 46 |
| Problem-loan coverage | 90 | 94 (stronger) |
| Peer percentile | 35th | 54th |
| Total assets | $12.7B | $26.5B |
| Deposits / shares | $10.0B | $21.9B |
| Capital ratio | 11.05% (stronger) | 9.34% |
| Problem loans | 0.72% | 0.33% (stronger) |
| Net charge-offs | 0.09% (stronger) | 0.32% |
| Return on assets | 0.61% | 1.15% (stronger) |
| Loans ÷ deposits | 98.0% | 81.6% (stronger) |
| Uninsured deposits | 28.8% (stronger) | 44.3% |
| Offices | 91 | 7 |
| CFPB complaints (3 yrs) | 135 | 72 |
| Complaints per $1B deposits | 13.5 | 3.3 (stronger) |
| Mortgage denial rate (HMDA) | 22.3% | 4.0% |
Customers Bank has the higher TellerScore (65 vs 62). On the 8 directional measures above (where higher or lower is clearly better), Dollar Bank, Federal Savings Bank leads on 3 and Customers Bank on 5. Deposits are insured up to $250,000 per depositor, per ownership category, at both.