Side-by-side · Q2 2026 data
JPMorgan Chase Bank, National Association vs Citizens Bank of West Virginia, Inc.
Metric by metric
| Measure | JPMorgan Chase Bank, National Association | Citizens Bank of West Virginia, Inc. |
|---|---|---|
| TellerScore | 61 | 74 (stronger) |
| Capital cushion | 25 | 50 (stronger) |
| Loan quality | 74 | 81 (stronger) |
| Earnings | 83 | 98 (stronger) |
| Funding & liquidity | 62 | 69 (stronger) |
| Problem-loan coverage | 93 (stronger) | 91 |
| Peer percentile | 45th | 57th |
| Total assets | $4.1T | $772.5M |
| Deposits / shares | $2.8T | $678.7M |
| Capital ratio | 7.49% | 10.00% (stronger) |
| Problem loans | 0.78% | 0.58% (stronger) |
| Net charge-offs | 0.61% | 0.38% (stronger) |
| Return on assets | 1.59% | 1.95% (stronger) |
| Loans ÷ deposits | 54.4% (stronger) | 89.1% |
| Uninsured deposits | 49.4% | 16.8% (stronger) |
| Offices | 5,345 | 9 |
| CFPB complaints (3 yrs) | 68,277 | — |
| Complaints per $1B deposits | 24.2 | — |
| Mortgage denial rate (HMDA) | 14.1% | — |
Citizens Bank of West Virginia, Inc. has the higher TellerScore (74 vs 61). On the 7 directional measures above (where higher or lower is clearly better), JPMorgan Chase Bank, National Association leads on 1 and Citizens Bank of West Virginia, Inc. on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- Buckhannon, WV