TellerScore

Side-by-side · Q2 2026 data

JPMorgan Chase Bank, National Association vs Pentagon Federal Credit Union

Bank

JPMorgan Chase Bank, National Association

Columbus, Ohio · Over $100 billion

61of 100
Moderate

Credit union

Pentagon Federal Credit Union

McLean, Virginia · Over $10 billion

64of 100
Moderate

Metric by metric

MeasureJPMorgan Chase Bank, National AssociationPentagon Federal Credit Union
TellerScore6164 (stronger)
Capital cushion2557 (stronger)
Loan quality74 (stronger)64
Earnings83 (stronger)59
Funding & liquidity6272 (stronger)
Problem-loan coverage93 (stronger)82
Peer percentile45th52nd
Total assets$4.1T$29.2B
Deposits / shares$2.8T$25.1B
Capital ratio7.49%10.72% (stronger)
Problem loans0.78% (stronger)1.07%
Net charge-offs0.61% (stronger)1.30%
Return on assets1.59% (stronger)0.99%
Loans ÷ deposits54.4% (stronger)87.8%
Uninsured deposits49.4%12.9% (stronger)
Offices5,34511
CFPB complaints (3 yrs)68,3352,599
Complaints per $1B deposits24.2 (stronger)103.6
Mortgage denial rate (HMDA)14.1%45.9%

Pentagon Federal Credit Union has the higher TellerScore (64 vs 61). On the 8 directional measures above (where higher or lower is clearly better), JPMorgan Chase Bank, National Association leads on 5 and Pentagon Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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