TellerScore

Side-by-side · Q2 2026 data

KeyBank National Association vs Community First Credit Union

Bank

KeyBank National Association

Cleveland, Ohio · Over $100 billion

63of 100
Moderate

Credit union

Community First Credit Union

Ashtabula, Ohio · Under $100 million in assets

77of 100
Strong

Metric by metric

MeasureKeyBank National AssociationCommunity First Credit Union
TellerScore6377 (stronger)
Capital cushion4990 (stronger)
Loan quality71 (stronger)44
Earnings7178 (stronger)
Funding & liquidity50100 (stronger)
Problem-loan coverage90 (stronger)88
Peer percentile61st57th
Total assets$188.6B$99.8M
Deposits / shares$158.5B$85.1M
Capital ratio9.92%13.96% (stronger)
Problem loans0.86% (stronger)1.69%
Net charge-offs0.39%-0.24% (stronger)
Return on assets1.28%1.45% (stronger)
Loans ÷ deposits69.6%55.9% (stronger)
Uninsured deposits51.8%2.2% (stronger)
Offices9392
CFPB complaints (3 yrs)2,303—
Complaints per $1B deposits14.5—
Mortgage denial rate (HMDA)32.8%—

Community First Credit Union has the higher TellerScore (77 vs 63). On the 7 directional measures above (where higher or lower is clearly better), KeyBank National Association leads on 1 and Community First Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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