TellerScore

Side-by-side · Q2 2026 data

KeyBank National Association vs Norstate Federal Credit Union

Bank

KeyBank National Association

Cleveland, Ohio · Over $100 billion

63of 100
Moderate

Credit union

Norstate Federal Credit Union

Madawaska, Maine · $100 million – $1 billion

58of 100
Moderate

Metric by metric

MeasureKeyBank National AssociationNorstate Federal Credit Union
TellerScore63 (stronger)58
Capital cushion4966 (stronger)
Loan quality71 (stronger)42
Earnings71 (stronger)40
Funding & liquidity5081 (stronger)
Problem-loan coverage90 (stronger)76
Peer percentile61st16th
Total assets$188.6B$280.0M
Deposits / shares$158.5B$244.5M
Capital ratio9.92%11.59% (stronger)
Problem loans0.86% (stronger)1.74%
Net charge-offs0.39%0.15% (stronger)
Return on assets1.28% (stronger)0.50%
Loans ÷ deposits69.6% (stronger)79.2%
Uninsured deposits51.8%14.6% (stronger)
Offices9396
CFPB complaints (3 yrs)2,295—
Complaints per $1B deposits14.5—
Mortgage denial rate (HMDA)32.8%—

KeyBank National Association has the higher TellerScore (63 vs 58). On the 7 directional measures above (where higher or lower is clearly better), KeyBank National Association leads on 4 and Norstate Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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