TellerScore

Side-by-side · Q2 2026 data

KeyBank National Association vs Twin Rivers Federal Credit Union

Bank

KeyBank National Association

Cleveland, Ohio · Over $100 billion

63of 100
Moderate

Credit union

Twin Rivers Federal Credit Union

Massena, New York · Under $100 million in assets

83of 100
Strong

Metric by metric

MeasureKeyBank National AssociationTwin Rivers Federal Credit Union
TellerScore6383 (stronger)
Capital cushion4981 (stronger)
Loan quality7193 (stronger)
Earnings71 (stronger)53
Funding & liquidity50100 (stronger)
Problem-loan coverage9099 (stronger)
Peer percentile61st72nd
Total assets$188.6B$39.2M
Deposits / shares$158.5B$35.2M
Capital ratio9.92%13.07% (stronger)
Problem loans0.86%0.22% (stronger)
Net charge-offs0.39% (stronger)1.19%
Return on assets1.28% (stronger)0.84%
Loans ÷ deposits69.6%45.8% (stronger)
Uninsured deposits51.8%3.1% (stronger)
Offices9392
CFPB complaints (3 yrs)2,295—
Complaints per $1B deposits14.5—
Mortgage denial rate (HMDA)32.8%—

Twin Rivers Federal Credit Union has the higher TellerScore (83 vs 63). On the 7 directional measures above (where higher or lower is clearly better), KeyBank National Association leads on 2 and Twin Rivers Federal Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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