TellerScore

Side-by-side · Q2 2026 data

Merchants & Planters' Bank vs The Citizens Bank

Bank

Merchants & Planters' Bank

Newport, Arkansas · $100 million – $1 billion

62of 100
Moderate

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Metric by metric

MeasureMerchants & Planters' BankThe Citizens Bank
TellerScore6270 (stronger)
Capital cushion52 (stronger)39
Loan quality5788 (stronger)
Earnings5882 (stronger)
Funding & liquidity80 (stronger)67
Problem-loan coverage8794 (stronger)
Peer percentile22nd58th
Total assets$379.4M$1.6B
Deposits / shares$340.9M$1.5B
Capital ratio10.15% (stronger)8.87%
Problem loans1.29%0.37% (stronger)
Net charge-offs-0.26% (stronger)0.08%
Return on assets0.95%1.55% (stronger)
Loans ÷ deposits52.8% (stronger)85.2%
Uninsured deposits32.8%22.8% (stronger)
Offices1016
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—13.3%

The Citizens Bank has the higher TellerScore (70 vs 62). On the 7 directional measures above (where higher or lower is clearly better), Merchants & Planters' Bank leads on 3 and The Citizens Bank on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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