TellerScore

Side-by-side · Q2 2026 data

NBT Bank, National Association vs Chen-Del-O Federal Credit Union

Bank

NBT Bank, National Association

Norwich, New York · $10 billion – $100 billion

64of 100
Moderate

Credit union

Chen-Del-O Federal Credit Union

Franklin, New York · Under $100 million in assets

85of 100
Very strong

Metric by metric

MeasureNBT Bank, National AssociationChen-Del-O Federal Credit Union
TellerScore6485 (stronger)
Capital cushion4579 (stronger)
Loan quality8284 (stronger)
Earnings6878 (stronger)
Funding & liquidity44100 (stronger)
Problem-loan coverage9398 (stronger)
Peer percentile46th77th
Total assets$16.1B$34.9M
Deposits / shares$13.7B$30.4M
Capital ratio9.49%12.93% (stronger)
Problem loans0.55%0.48% (stronger)
Net charge-offs0.16% (stronger)1.19%
Return on assets1.21%1.44% (stronger)
Loans ÷ deposits85.8%28.9% (stronger)
Uninsured deposits42.5%2.6% (stronger)
Offices1743
CFPB complaints (3 yrs)127—
Complaints per $1B deposits9.3—
Mortgage denial rate (HMDA)23.4%—

Chen-Del-O Federal Credit Union has the higher TellerScore (85 vs 64). On the 7 directional measures above (where higher or lower is clearly better), NBT Bank, National Association leads on 1 and Chen-Del-O Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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