Side-by-side · Q2 2026 data
Northwest Bank vs Customers Bank
Metric by metric
| Measure | Northwest Bank | Customers Bank |
|---|---|---|
| TellerScore | 66 (stronger) | 65 |
| Capital cushion | 48 (stronger) | 43 |
| Loan quality | 77 | 89 (stronger) |
| Earnings | 73 (stronger) | 66 |
| Funding & liquidity | 55 (stronger) | 46 |
| Problem-loan coverage | 91 | 94 (stronger) |
| Peer percentile | 58th | 54th |
| Total assets | $17.2B | $26.5B |
| Deposits / shares | $14.4B | $21.9B |
| Capital ratio | 9.84% (stronger) | 9.34% |
| Problem loans | 0.69% | 0.33% (stronger) |
| Net charge-offs | 0.15% (stronger) | 0.32% |
| Return on assets | 1.32% (stronger) | 1.15% |
| Loans ÷ deposits | 91.0% | 81.6% (stronger) |
| Uninsured deposits | 27.4% (stronger) | 44.3% |
| Offices | 153 | 7 |
| CFPB complaints (3 yrs) | 158 | 72 |
| Complaints per $1B deposits | 11.0 | 3.3 (stronger) |
| Mortgage denial rate (HMDA) | 20.6% | 4.0% |
Northwest Bank has the higher TellerScore (66 vs 65). On the 8 directional measures above (where higher or lower is clearly better), Northwest Bank leads on 5 and Customers Bank on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.