The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 4 points (62 → 66), mostly because the loan quality component improved by 7 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Pennsylvania

Yes. Northwest Bank is an FDIC-insured institution (FDIC certificate #28178). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 27.4% of deposits ($3.9B) are above the $250,000 FDIC insurance limit, below the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 9.84%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 14.04% (benchmark: 10%).

Check how much of your own balance is covered

Northwest Bank lists 153 offices in 120 cities across 4 states. Most locations:

• Erie, PA (7)
• Buffalo, NY (6)
• Pittsburgh, PA (5)
• Muncie, IN (3)
• Amherst, NY (2)
• Bradford, PA (2)
• Columbus, OH (2)
• Dallas, PA (2)
• Elyria, OH (2)
• Jamestown, NY (2)
• Jersey Shore, PA (2)
• Johnstown, PA (2)

All branch addresses and map

Over the last three years, the CFPB forwarded 158 consumer complaints about NORTHWEST BANCSHARES INC to the company (76 in the last 12 months). 100.0% received a timely response. That is 11.0 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Northwest Bank reported 5,827 home-loan applications under HMDA (LEI LVR1UQE8OOCO93IHEB52): 4,158 originated ($560,380,000 total), 1,087 denied, and 539 withdrawn or closed by the applicant. Its denial rate on decided applications was 20.6%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Northwest Bank

Former names

Northwest Savings Bank; Northwest Mutual Savings Association

Type

SI

FDIC certificate #

28178

RSSD ID

1002878

Primary regulator

FDIC

Holding company

Northwest Bancshares Inc

Established

January 1, 1896

Headquarters

100 Liberty St, Warren, PA 16365

Website

www.northwest.com

Employees

2,183