TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank vs Arkansas Superior Federal Credit Union

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Credit union

Arkansas Superior Federal Credit Union

Warren, Arkansas · Under $100 million in assets

47of 100
Below average

Metric by metric

MeasureThe Citizens BankArkansas Superior Federal Credit Union
TellerScore70 (stronger)47
Capital cushion39100 (stronger)
Loan quality88 (stronger)0
Earnings82 (stronger)0
Funding & liquidity6775 (stronger)
Problem-loan coverage94 (stronger)59
Peer percentile58th7th
Total assets$1.6B$90.5M
Deposits / shares$1.5B$69.7M
Capital ratio8.87%23.51% (stronger)
Problem loans0.37% (stronger)7.38%
Net charge-offs0.08% (stronger)6.30%
Return on assets1.55% (stronger)-6.04%
Loans ÷ deposits85.2% (stronger)85.3%
Uninsured deposits22.8%3.1% (stronger)
Offices162
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)13.3%—

The Citizens Bank has the higher TellerScore (70 vs 47). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank leads on 5 and Arkansas Superior Federal Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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