TellerScore

Capital One, National Association is a national bank headquartered in Mclean, Virginia, in business for about 93 years. At the end of Q2 2026 it reported $662.2B in total assets and $512.6B in deposits, with 251 offices across 10 states.

Based on its Q2 2026 filing, Capital One, National Association scores 66/100, which we describe as moderate. That is higher than 84% of 32 banks with over $100 billion. Among 56 banks headquartered in Virginia, it ranks 41st. Its strongest component is problem-loan coverage (89/100; 5.7%), and its lowest is loan quality (50/100; 1.49%).

TellerScore · Q2 2026

Scorecard

Capital cushion56/100
Tier 1 leverage ratio: 10.58%
Loan quality50/100
Noncurrent loans ÷ total loans: 1.49%
Earnings87/100
Return on assets (annualized): 1.67%
Funding & liquidity69/100
Loans ÷ deposits and uninsured-deposit share: 84.8% · 20.8% uninsured
Problem-loan coverage89/100
"Texas ratio": (noncurrent loans + foreclosed property) ÷ (equity + loan-loss reserves): 5.69%

The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

9 quarters

Health trend

From Q2 2025 to Q2 2026, the score rose 13 points (53 → 66), mostly because the earnings component improved by 87 points.

TellerScore
536066Q2 2024Q4 2024Q2 2025Q4 2025Q2 2026
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QuarterTellerScore
Q2 202457
Q3 202458
Q4 202457
Q1 202561
Q2 202553
Q3 202553
Q4 202556
Q1 202663
Q2 202666
Tier 1 leverage ratio
5.00%8.80%12.61%well-capitalized benchmarkQ2 2024Q4 2024Q2 2025Q4 2025Q2 2026
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QuarterTier 1 leverage ratio
Q2 202410.55%
Q3 202410.91%
Q4 202410.69%
Q1 202510.82%
Q2 202512.61%
Q3 202510.94%
Q4 202510.90%
Q1 202610.80%
Q2 202610.58%
Noncurrent loans
1.49%1.72%1.95%Q2 2024Q4 2024Q2 2025Q4 2025Q2 2026
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QuarterNoncurrent loans
Q2 20241.79%
Q3 20241.91%
Q4 20241.95%
Q1 20251.78%
Q2 20251.63%
Q3 20251.69%
Q4 20251.74%
Q1 20261.67%
Q2 20261.49%
Return on assets
-0.96%0.35%1.67%Q2 2024Q4 2024Q2 2025Q4 2025Q2 2026
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QuarterReturn on assets
Q2 20240.87%
Q3 20241.11%
Q4 20241.09%
Q1 20251.26%
Q2 2025-0.96%
Q3 20250.19%
Q4 20250.55%
Q1 20261.39%
Q2 20261.67%
Quarter-by-quarter figures
QuarterScoreAssetsCapitalProblem loansROALoans/deposits
Q2 202666$662.2B10.58%1.49%1.67%84.8%
Q1 202663$672.0B10.80%1.67%1.39%81.5%
Q4 202556$658.5B10.90%1.74%0.55%85.4%
Q3 202553$652.1B10.94%1.69%0.19%85.9%
Q2 202553$648.9B12.61%1.63%-0.96%85.2%
Q1 202561$490.6B10.82%1.78%1.26%79.3%
Q4 202457$487.2B10.69%1.95%1.09%80.9%
Q3 202458$483.9B10.91%1.91%1.11%79.9%
Q2 202457$477.3B10.55%1.79%0.87%81.1%

32 peers · Over $100 billion

How it compares with peers

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Capital ratio10.58%
87th
Total risk-based capital14.88%
58th
Problem loans1.49%
6th
Net charge-offs3.30%
3rd
Return on assets1.67%
94th
Net interest margin8.47%
94th
Efficiency ratio50.6%
74th
Loans to deposits84.8%
23rd
Uninsured deposits20.8%
81st
Loan-loss reserves5.02%
97th
Texas ratio5.7%
29th

Similar-size banks in Virginia

InstitutionScoreAssetsCapitalProblem loansCompare
HSBC Bank USA, National AssociationBank Tysons, VA57 out of 100, Moderate$173.1B10.2%1.45%vs

Deposit insurance

Is my money safe at Capital One, National Association?

Yes. Capital One, National Association is an FDIC-insured institution (FDIC certificate #4297). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 20.8% of deposits ($106.7B) are above the $250,000 FDIC insurance limit, below the peer median of 43%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 10.58%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 14.88% (benchmark: 10%).

Check how much of your own balance is covered

251 locations

Branches

Capital One, National Association lists 240 offices in 167 cities across 10 states. Most locations:

All branch addresses and map

CFPB complaint database

Consumer complaints

Over the last three years, the CFPB forwarded 85,905 consumer complaints about CAPITAL ONE FINANCIAL CORPORATION to the company (33,812 in the last 12 months). 100.0% received a timely response. That is 167.6 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

CFPB TCCP survey · December 31, 2025

Credit card terms

CardPurchase APRAnnual feeLate feeForeign fee
Bass Pro Shop's CLUB Card19.74% – 31.24%$0$290.0%
BJ's One + Mastercard18.99% – 29.24%$0$290.0%
BJ's One Mastercard18.99% – 29.24%$0$290.0%
Cabela's CLUB Card19.74% – 31.24%$0$290.0%
Discover it® Cash Back Credit Card16.74% – 29.24%$0$00.0%
Discover it® Cash Back Credit Card by Capital One17.99% – 27.24%$0$00.0%
Discover it® Chrome Gas & Restaurant Credit Card16.49% – 29.24%$0$00.0%
Discover it® Chrome Gas & Restaurant Credit Card by Capital One17.99% – 26.99%$0$00.0%

All Capital One, National Association card terms

Identity & history

Profile

Legal name
Capital One, National Association
Former names
The Hibernia National Bank in New Orleans; Hibernia National Bank
Type
National bank
FDIC certificate #
4297
RSSD ID
112837
Primary regulator
OCC
Holding company
Capital One Financial Corp
Established
May 22, 1933
Headquarters
1680 Capital One Dr, Mclean, VA 22102
Employees
90,255

Quick answers

Capital One, National Association: common questions

Is Capital One, National Association FDIC insured?

Yes. Capital One, National Association is an FDIC-insured institution (FDIC certificate #4297). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

What is Capital One, National Association's TellerScore?

66 out of 100 (Moderate), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.

Has Capital One, National Association ever failed?

There is no failure record for FDIC certificate #4297 in the FDIC failed bank list.

How many branches does Capital One, National Association have?

251 offices as of the latest FDIC data, in 10 states.

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