The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

The score has been essentially flat from Q2 2025 to Q2 2026 (72 → 73).

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Massachusetts

Yes. Rockland Trust Company is an FDIC-insured institution (FDIC certificate #9712). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 33.5% of deposits ($6.9B) are above the $250,000 FDIC insurance limit, below the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 11.83%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 15.85% (benchmark: 10%).

Check how much of your own balance is covered

Rockland Trust Company lists 148 offices in 116 cities across 2 states. Most locations:

• Boston, MA (9)
• Nantucket, MA (3)
• Plymouth, MA (3)
• South Boston, MA (3)
• Worcester, MA (3)
• Brockton, MA (2)
• Chelmsford, MA (2)
• Dorchester, MA (2)
• Edgartown, MA (2)
• Fall River, MA (2)
• Franklin, MA (2)
• Lowell, MA (2)

All branch addresses and map

Over the last three years, the CFPB forwarded 56 consumer complaints about INDEPENDENT BANK CORP. to the company (22 in the last 12 months). 100.0% received a timely response. That is 2.7 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Rockland Trust Company reported 5,968 home-loan applications under HMDA (LEI TKT6FH38184ZYBTPKS77): 3,419 originated ($1,416,375,000 total), 1,799 denied, and 576 withdrawn or closed by the applicant. Its denial rate on decided applications was 33.4%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Rockland Trust Company

Type

State-chartered bank

FDIC certificate #

9712

RSSD ID

613008

Primary regulator

FDIC

Holding company

Independent Bank Corp

Established

September 10, 1907

Headquarters

288 Union St, Rockland, MA 02370

Website

www.rocklandtrust.com

Employees

2,269