TellerScore

Side-by-side · Q2 2026 data

KeyBank National Association vs Chen-Del-O Federal Credit Union

Bank

KeyBank National Association

Cleveland, Ohio · Over $100 billion

63of 100
Moderate

Credit union

Chen-Del-O Federal Credit Union

Franklin, New York · Under $100 million in assets

85of 100
Very strong

Metric by metric

MeasureKeyBank National AssociationChen-Del-O Federal Credit Union
TellerScore6385 (stronger)
Capital cushion4979 (stronger)
Loan quality7184 (stronger)
Earnings7178 (stronger)
Funding & liquidity50100 (stronger)
Problem-loan coverage9098 (stronger)
Peer percentile61st77th
Total assets$188.6B$34.9M
Deposits / shares$158.5B$30.4M
Capital ratio9.92%12.93% (stronger)
Problem loans0.86%0.48% (stronger)
Net charge-offs0.39% (stronger)1.19%
Return on assets1.28%1.44% (stronger)
Loans ÷ deposits69.6%28.9% (stronger)
Uninsured deposits51.8%2.6% (stronger)
Offices9393
CFPB complaints (3 yrs)2,298—
Complaints per $1B deposits14.5—
Mortgage denial rate (HMDA)32.8%—

Chen-Del-O Federal Credit Union has the higher TellerScore (85 vs 63). On the 7 directional measures above (where higher or lower is clearly better), KeyBank National Association leads on 1 and Chen-Del-O Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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