Headquartered in Syracuse, New York, Empower Federal Credit Union is a federal credit union with $4.3B in total assets and $3.9B in member shares and deposits as of Q2 2026. It operates 11 offices. Its charter dates back to 1939.
Based on its Q2 2026 filing, Empower Federal Credit Union scores 59/100, which we describe as moderate. That is higher than only 22% of 454 credit unions with $1 billion – $10 billion. Among 268 credit unions headquartered in New York, it ranks 208th. Its strongest component is problem-loan coverage (82/100; 9.1%), and its lowest is capital cushion (47/100; 9.67%).
TellerScore · Q2 2026
Scorecard
The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.
9 quarters
Health trend
From Q2 2025 to Q2 2026, the score fell 4 points (63 → 59), mostly because the loan quality component weakened by 14 points.
Show as table
| Quarter | TellerScore |
|---|---|
| Q2 2024 | 68 |
| Q3 2024 | 67 |
| Q4 2024 | 65 |
| Q1 2025 | 65 |
| Q2 2025 | 63 |
| Q3 2025 | 62 |
| Q4 2025 | 60 |
| Q1 2026 | 61 |
| Q2 2026 | 59 |
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| Quarter | Net worth ratio |
|---|---|
| Q2 2024 | 9.73% |
| Q3 2024 | 9.71% |
| Q4 2024 | 9.68% |
| Q1 2025 | 9.44% |
| Q2 2025 | 9.43% |
| Q3 2025 | 9.72% |
| Q4 2025 | 9.65% |
| Q1 2026 | 9.61% |
| Q2 2026 | 9.67% |
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| Quarter | Delinquent loans (60+ days) |
|---|---|
| Q2 2024 | 0.56% |
| Q3 2024 | 0.60% |
| Q4 2024 | 0.72% |
| Q1 2025 | 0.51% |
| Q2 2025 | 0.62% |
| Q3 2025 | 0.78% |
| Q4 2025 | 1.00% |
| Q1 2026 | 0.86% |
| Q2 2026 | 1.05% |
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| Quarter | Return on assets |
|---|---|
| Q2 2024 | 1.15% |
| Q3 2024 | 1.06% |
| Q4 2024 | 0.99% |
| Q1 2025 | 0.80% |
| Q2 2025 | 0.79% |
| Q3 2025 | 0.82% |
| Q4 2025 | 0.80% |
| Q1 2026 | 0.77% |
| Q2 2026 | 0.79% |
| Quarter | Score | Assets | Capital | Problem loans | ROA | Loans/deposits |
|---|---|---|---|---|---|---|
| Q2 2026 | 59 | $4.3B | 9.67% | 1.05% | 0.79% | 91.9% |
| Q1 2026 | 61 | $4.3B | 9.61% | 0.86% | 0.77% | 89.5% |
| Q4 2025 | 60 | $4.2B | 9.65% | 1.00% | 0.80% | 92.8% |
| Q3 2025 | 62 | $4.1B | 9.72% | 0.78% | 0.82% | 94.1% |
| Q2 2025 | 63 | $4.1B | 9.43% | 0.62% | 0.79% | 89.6% |
| Q1 2025 | 65 | $4.0B | 9.44% | 0.51% | 0.80% | 86.7% |
| Q4 2024 | 65 | $3.8B | 9.68% | 0.72% | 0.99% | 88.6% |
| Q3 2024 | 67 | $3.8B | 9.71% | 0.60% | 1.06% | 87.5% |
| Q2 2024 | 68 | $3.7B | 9.73% | 0.56% | 1.15% | 86.5% |
454 peers · $1 billion – $10 billion
How it compares with peers
Percentile against credit unions of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).
Similar-size credit unions in New York
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Jovia Financial Federal Credit UnionCredit union Westbury, NY | 57 out of 100, Moderate | $4.6B | 9.8% | 1.28% | vs |
| Municipal Credit UnionCredit union New York, NY | 68 out of 100, Moderate | $5.2B | 11.9% | 1.66% | vs |
| Usalliance Federal Credit UnionCredit union Rye, NY | 53 out of 100, Below average | $3.4B | 8.3% | 0.84% | vs |
| Visions Federal Credit UnionCredit union Endicott, NY | 64 out of 100, Moderate | $5.5B | 10.0% | 0.89% | vs |
| Americu Credit UnionCredit union Rome, NY | 48 out of 100, Below average | $3.0B | 9.6% | 1.89% | vs |
| Corning Federal Credit UnionCredit union Corning, NY | 68 out of 100, Moderate | $2.8B | 10.8% | 0.45% | vs |
Deposit insurance
Is my money safe at Empower Federal Credit Union?
Yes. Empower Federal Credit Union is a federally insured credit union (NCUA charter #3025). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.
An estimated 8.3% of shares and deposits ($322.3M) are above the $250,000 NCUA insurance limit, close to the peer median of 9%. Insured balances are protected regardless of the score.
The net worth ratio is 9.67%, above the 7% level regulators use as the "well capitalized" benchmark for this measure.
11 locations
Branches
Empower Federal Credit Union lists 11 offices in 10 cities. Most locations:
- Syracuse, NY (2)
- Baldwinsville, NY (1)
- Cheektowaga, NY (1)
- Elmira, NY (1)
- Fayetteville, NY (1)
- Fulton, NY (1)
- Johnson City, NY (1)
- Liverpool, NY (1)
- Palatine Bridge, NY (1)
- Utica, NY (1)
HMDA 2025
Mortgage lending
In 2025, Empower Federal Credit Union reported 4,120 home-loan applications under HMDA (LEI 549300YKTME1U7Z0UN20): 3,131 originated ($402,585,000 total), 667 denied, and 245 withdrawn or closed by the applicant. Its denial rate on decided applications was 17.2%, compared with 22.2% for all lenders nationwide.
Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.
Identity & history
Profile
- Legal name
- Empower Federal Credit Union
- Type
- Federal credit union
- NCUA charter #
- 3025
- RSSD ID
- 793076
- Primary regulator
- NCUA
- Established
- 1939
- Headquarters
- PO Box 11127, Syracuse, NY 13218
- Employees
- 570
Quick answers
Empower Federal Credit Union: common questions
Is Empower Federal Credit Union NCUA insured?
Yes. Empower Federal Credit Union is a federally insured credit union (NCUA charter #3025). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.
What is Empower Federal Credit Union's TellerScore?
59 out of 100 (Moderate), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.
How many branches does Empower Federal Credit Union have?
11 offices as of the latest NCUA data.