The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 2 points (54 → 56), mostly because the earnings component improved by 5 points.

Percentile against credit unions of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size credit unions in Utah

Yes. Mountain America Federal Credit Union is a federally insured credit union (NCUA charter #24692). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.

An estimated 17.4% of shares and deposits ($3.5B) are above the $250,000 NCUA insurance limit, above the peer median of 12%. Insured balances are protected regardless of the score.

The net worth ratio is 9.55%, above the 7% level regulators use as the "well capitalized" benchmark for this measure.

Check how much of your own balance is covered

Mountain America Federal Credit Union lists 64 offices in 50 cities across 4 states. Most locations:

• Salt Lake City, UT (5)
• Saint George, UT (3)
• Taylorsville, UT (3)
• Boise, ID (2)
• Cedar City, UT (2)
• Orem, UT (2)
• South Jordan, UT (2)
• Vernal, UT (2)
• West Jordan, UT (2)
• Altamont, UT (1)
• American Fork, UT (1)
• Centerville, UT (1)

All branch addresses and map

Over the last three years, the CFPB forwarded 612 consumer complaints about MOUNTAIN AMERICA FEDERAL CREDIT UNION to the company (277 in the last 12 months). 100.0% received a timely response. That is 30.1 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Mountain America Federal Credit Union reported 20,710 home-loan applications under HMDA (LEI 5493006S869XKIESMV41): 9,837 originated ($1,858,265,000 total), 8,190 denied, and 2,525 withdrawn or closed by the applicant. Its denial rate on decided applications was 45.0%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Mountain America Federal Credit Union

Type

Federal credit union

NCUA charter #

24692

RSSD ID

611198

Primary regulator

NCUA

Established

1936

Headquarters

P.O. Box 2331, Sandy, UT 84091

Employees

4,117