The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

The score has been essentially flat from Q2 2025 to Q2 2026 (61 → 60).

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in New Jersey

Yes. Valley National Bank is an FDIC-insured institution (FDIC certificate #9396). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 39.8% of deposits ($21.6B) are above the $250,000 FDIC insurance limit, close to the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 10.25%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 13.34% (benchmark: 10%).

Check how much of your own balance is covered

Valley National Bank lists 228 offices in 181 cities across 6 states. Most locations:

• New York, NY (9)
• Brooklyn, NY (8)
• Tampa, FL (5)
• Clifton, NJ (4)
• Montgomery, AL (4)
• Wayne, NJ (4)
• Belleville, NJ (3)
• Passaic, NJ (3)
• Alexander City, AL (2)
• Birmingham, AL (2)
• Clearwater, FL (2)
• Fair Lawn, NJ (2)

All branch addresses and map

Over the last three years, the CFPB forwarded 263 consumer complaints about VALLEY NATIONAL BANCORP to the company (94 in the last 12 months). 93.2% received a timely response. That is 4.8 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Valley National Bank reported 4,517 home-loan applications under HMDA (LEI KI0VI4JRMCIJ329YTN75): 3,036 originated ($1,686,390,000 total), 875 denied, and 359 withdrawn or closed by the applicant. Its denial rate on decided applications was 21.0%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Valley National Bank

Former names

Passaic Park Trust Company; Bank of Passaic and Clifton, National Association; Bank of Passaic and Clifton; Bank of Passaic and Trust Company

Type

National bank

FDIC certificate #

9396

RSSD ID

229801

Primary regulator

OCC

Holding company

Valley National Bcorp

Established

January 1, 1927

Headquarters

615 Main Ave, Passaic, NJ 07055

Website

www.valley.com

Employees

3,432