The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 5 points (60 → 65), mostly because the earnings component improved by 23 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Utah

Yes. Ally Bank is an FDIC-insured institution (FDIC certificate #57803). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 10.4% of deposits ($16.2B) are above the $250,000 FDIC insurance limit, below the peer median of 43%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 9.60%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 13.57% (benchmark: 10%).

Check how much of your own balance is covered

Over the last three years, the CFPB forwarded 15,221 consumer complaints about ALLY FINANCIAL INC. to the company (5,990 in the last 12 months). 100.0% received a timely response. That is 97.2 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

Legal name

Ally Bank

Former names

GMAC Bank; GMAC Automotive Bank

Type

State-chartered bank (Fed member)

FDIC certificate #

57803

RSSD ID

3284070

Primary regulator

FED

Holding company

Ally Financial Inc

Established

August 2, 2004

Headquarters

200 W Civic Center Dr, Sandy, UT 84070

Website

www.ally.com

Employees

9,382