The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 5 points (66 → 71), mostly because the loan quality component improved by 14 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Delaware

Yes. Wilmington Savings Fund Society, FSB is an FDIC-insured institution (FDIC certificate #17838). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 46.1% of deposits ($8.9B) are above the $250,000 FDIC insurance limit, above the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 10.36%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 14.94% (benchmark: 10%).

Check how much of your own balance is covered

Wilmington Savings Fund Society, FSB lists 85 offices in 60 cities across 3 states. Most locations:

• Philadelphia, PA (11)
• Wilmington, DE (8)
• Newark, DE (3)
• Burlington, NJ (2)
• Cherry Hill, NJ (2)
• Dover, DE (2)
• Media, PA (2)
• Millsboro, DE (2)
• Phoenixville, PA (2)
• Ardmore, PA (1)
• Aston, PA (1)
• Bala Cynwyd, PA (1)

All branch addresses and map

Over the last three years, the CFPB forwarded 277 consumer complaints about WSFS FINANCIAL CORPORATION to the company (107 in the last 12 months). 99.3% received a timely response. That is 14.3 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Wilmington Savings Fund Society, FSB reported 5,478 home-loan applications under HMDA (LEI 5493005DKMV1IHIM8E20): 3,884 originated ($1,187,990,000 total), 888 denied, and 637 withdrawn or closed by the applicant. Its denial rate on decided applications was 18.3%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Wilmington Savings Fund Society, FSB

Former names

Wilmington Savings Fund Society

Type

Savings bank

FDIC certificate #

17838

RSSD ID

437914

Primary regulator

OCC

Holding company

Wsfs Financial Corp

Established

February 18, 1832

Headquarters

500 Delaware Ave, Wilmington, DE 19801

Website

www.wsfsbank.com

Employees

2,336