The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

The score has been essentially flat from Q2 2025 to Q2 2026 (61 → 61).

Percentile against credit unions of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size credit unions in Texas

Yes. Security Service Federal Credit Union is a federally insured credit union (NCUA charter #11065). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.

An estimated 12.7% of shares and deposits ($1.4B) are above the $250,000 NCUA insurance limit, close to the peer median of 12%. Insured balances are protected regardless of the score.

The net worth ratio is 11.26%, above the 7% level regulators use as the "well capitalized" benchmark for this measure.

Check how much of your own balance is covered

Security Service Federal Credit Union lists 46 offices in 26 cities across 3 states. Most locations:

• San Antonio, TX (15)
• Colorado Springs, CO (3)
• El Paso, TX (3)
• Pueblo, CO (3)
• Boerne, TX (1)
• Brownsville, TX (1)
• Castroville, TX (1)
• Corpus Christi, TX (1)
• Denver, CO (1)
• Fountain, CO (1)
• Greeley, CO (1)
• Harlingen, TX (1)

All branch addresses and map

Over the last three years, the CFPB forwarded 239 consumer complaints about SECURITY SERVICE FEDERAL CREDIT UNION to the company (108 in the last 12 months). 100.0% received a timely response. That is 21.3 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Security Service Federal Credit Union reported 6,136 home-loan applications under HMDA (LEI 5493008N1D96CHCTQC27): 3,637 originated ($724,895,000 total), 1,674 denied, and 708 withdrawn or closed by the applicant. Its denial rate on decided applications was 30.8%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

All Security Service Federal Credit Union card terms

Legal name

Security Service Federal Credit Union

Type

Federal credit union

NCUA charter #

11065

RSSD ID

666581

Primary regulator

NCUA

Established

1956

Headquarters

PO Box 691510, San Antonio, TX 78269

Employees

2,025