The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

The score has been essentially flat from Q2 2025 to Q2 2026 (61 → 62).

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Mississippi

Yes. Trustmark Bank is an FDIC-insured institution (FDIC certificate #4988). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 37.0% of deposits ($6.0B) are above the $250,000 FDIC insurance limit, close to the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 10.40%, well above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 13.55% (benchmark: 10%).

Check how much of your own balance is covered

Trustmark Bank lists 163 offices in 98 cities across 5 states. Most locations:

• Jackson, MS (9)
• Houston, TX (6)
• Hattiesburg, MS (5)
• Mobile, AL (5)
• Memphis, TN (4)
• Birmingham, AL (3)
• Brookhaven, MS (3)
• Columbus, MS (3)
• Flowood, MS (3)
• Madison, MS (3)
• Meridian, MS (3)
• Montgomery, AL (3)

All branch addresses and map

Over the last three years, the CFPB forwarded 191 consumer complaints about TRUSTMARK CORPORATION to the company (89 in the last 12 months). 99.5% received a timely response. That is 11.8 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, Trustmark Bank reported 10,733 home-loan applications under HMDA (LEI 01J4SO3XTWZF4PP38209): 8,002 originated ($1,729,250,000 total), 1,421 denied, and 1,061 withdrawn or closed by the applicant. Its denial rate on decided applications was 14.7%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

Trustmark Bank

Former names

Trustmark National Bank; First National Bank of Jackson; The Jackson State National Bank

Type

State-chartered bank (Fed member)

FDIC certificate #

4988

RSSD ID

342634

Primary regulator

FED

Holding company

Trustmark Corp

Established

December 19, 1889

Headquarters

248 E Capitol St, Jackson, MS 39201

Website

www.trustmark.com

Employees

2,583