The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score rose 3 points (51 → 54), mostly because the earnings component improved by 13 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Florida

Yes. EverBank, National Association is an FDIC-insured institution (FDIC certificate #34775). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 13.5% of deposits ($5.1B) are above the $250,000 FDIC insurance limit, below the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 9.05%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 13.98% (benchmark: 10%).

Check how much of your own balance is covered

EverBank, National Association lists 39 offices in 29 cities across 3 states. Most locations:

• San Francisco, CA (9)
• Jacksonville, FL (3)
• Alhambra, CA (1)
• Arcadia, CA (1)
• Beverly Hills, CA (1)
• Boca Raton, FL (1)
• Burlingame, CA (1)
• Chino Hills, CA (1)
• Clearwater, FL (1)
• Coral Gables, FL (1)
• Corona Del Mar, CA (1)
• Cupertino, CA (1)

All branch addresses and map

Over the last three years, the CFPB forwarded 229 consumer complaints about EVERBANK, NATIONAL ASSOCIATION to the company (101 in the last 12 months). 97.8% received a timely response. That is 6.1 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, EverBank, National Association reported 354 home-loan applications under HMDA (LEI 5Z1UQ1CWY0DQ3KJWDQ07): 308 originated ($1,051,340,000 total), 25 denied, and 16 withdrawn or closed by the applicant. Its denial rate on decided applications was 7.4%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

EverBank, National Association

Former names

First Alliance Bank; EverBank; Tiaa, FSB

Type

National bank

FDIC certificate #

34775

RSSD ID

2735146

Primary regulator

OCC

Holding company

Everbank Financial Corp

Established

October 1, 1998

Headquarters

301 W Bay St, Jacksonville, FL 32202

Website

www.everbank.com

Employees

1,713