Headquartered in Plano, Texas, Intouch Credit Union is a federally insured state-chartered credit union with $837.4M in total assets and $744.2M in member shares and deposits as of Q2 2026. It operates 11 offices across 3 states. Its charter dates back to 1974.
Based on its Q2 2026 filing, Intouch Credit Union scores 55/100, which we describe as moderate. That is higher than only 12% of 1,341 credit unions with $100 million – $1 billion. Among 380 credit unions headquartered in Texas, it ranks 330th. Its strongest component is problem-loan coverage (75/100; 12.4%), and its lowest is capital cushion (39/100; 8.95%).
TellerScore · Q2 2026
Scorecard
The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.
9 quarters
Health trend
From Q2 2025 to Q2 2026, the score rose 12 points (43 → 55), mostly because the earnings component improved by 59 points.
Show as table
| Quarter | TellerScore |
|---|---|
| Q2 2024 | 40 |
| Q3 2024 | 43 |
| Q4 2024 | 41 |
| Q1 2025 | 44 |
| Q2 2025 | 43 |
| Q3 2025 | 48 |
| Q4 2025 | 43 |
| Q1 2026 | 44 |
| Q2 2026 | 55 |
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| Quarter | Net worth ratio |
|---|---|
| Q2 2024 | 8.77% |
| Q3 2024 | 8.89% |
| Q4 2024 | 8.37% |
| Q1 2025 | 7.93% |
| Q2 2025 | 8.22% |
| Q3 2025 | 8.50% |
| Q4 2025 | 8.71% |
| Q1 2026 | 8.43% |
| Q2 2026 | 8.95% |
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| Quarter | Delinquent loans (60+ days) |
|---|---|
| Q2 2024 | 1.65% |
| Q3 2024 | 1.50% |
| Q4 2024 | 1.50% |
| Q1 2025 | 1.14% |
| Q2 2025 | 1.22% |
| Q3 2025 | 1.13% |
| Q4 2025 | 1.90% |
| Q1 2026 | 1.13% |
| Q2 2026 | 1.38% |
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| Quarter | Return on assets |
|---|---|
| Q2 2024 | -1.33% |
| Q3 2024 | -1.04% |
| Q4 2024 | -1.50% |
| Q1 2025 | -1.86% |
| Q2 2025 | -0.79% |
| Q3 2025 | -0.05% |
| Q4 2025 | 0.17% |
| Q1 2026 | -0.47% |
| Q2 2026 | 0.97% |
| Quarter | Score | Assets | Capital | Problem loans | ROA | Loans/deposits |
|---|---|---|---|---|---|---|
| Q2 2026 | 55 | $837.4M | 8.95% | 1.38% | 0.97% | 88.9% |
| Q1 2026 | 44 | $824.2M | 8.43% | 1.13% | -0.47% | 89.0% |
| Q4 2025 | 43 | $817.9M | 8.71% | 1.90% | 0.17% | 90.0% |
| Q3 2025 | 48 | $808.5M | 8.50% | 1.13% | -0.05% | 88.8% |
| Q2 2025 | 43 | $810.9M | 8.22% | 1.22% | -0.79% | 87.8% |
| Q1 2025 | 44 | $835.9M | 7.93% | 1.14% | -1.86% | 82.5% |
| Q4 2024 | 41 | $834.4M | 8.37% | 1.50% | -1.50% | 83.8% |
| Q3 2024 | 43 | $851.0M | 8.89% | 1.50% | -1.04% | 86.9% |
| Q2 2024 | 40 | $880.5M | 8.77% | 1.65% | -1.33% | 89.4% |
1,341 peers · $100 million – $1 billion
How it compares with peers
Percentile against credit unions of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).
Similar-size credit unions in Texas
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Complex Community Federal Credit UnionCredit union Odessa, TX | 85 out of 100, Very strong | $818.2M | 13.8% | 0.59% | vs |
| Southwest Airlines Federal Credit UnionCredit union Dallas, TX | 69 out of 100, Moderate | $860.9M | 11.5% | 0.59% | vs |
| Smart Financial Credit UnionCredit union Houston, TX | 69 out of 100, Moderate | $807.5M | 11.8% | 1.16% | vs |
| Texell Credit UnionCredit union Temple, TX | 70 out of 100, Strong | $801.0M | 10.5% | 0.60% | vs |
| Texas Bay Credit UnionCredit union Houston, TX | 53 out of 100, Below average | $905.0M | 7.5% | 0.55% | vs |
| Community Resource Credit UnionCredit union Baytown, TX | 75 out of 100, Strong | $929.5M | 11.0% | 0.47% | vs |
Deposit insurance
Is my money safe at Intouch Credit Union?
Yes. Intouch Credit Union is a federally insured credit union (NCUA charter #68505). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.
An estimated 7.5% of shares and deposits ($55.5M) are above the $250,000 NCUA insurance limit, close to the peer median of 6%. Insured balances are protected regardless of the score.
The net worth ratio is 8.95%, slightly above the 7% level regulators use as the "well capitalized" benchmark for this measure.
11 locations
Branches
Intouch Credit Union lists 11 offices in 8 cities across 3 states. Most locations:
- Henderson, NV (2)
- Las Vegas, NV (2)
- Plano, TX (2)
- Frisco, TX (1)
- Madison Heights, MI (1)
- McKinney, TX (1)
- North Las Vegas, NV (1)
- Rochester Hills, MI (1)
HMDA 2025
Mortgage lending
In 2025, Intouch Credit Union reported 319 home-loan applications under HMDA (LEI 549300L7HZ4C5U35BO37): 163 originated ($22,085,000 total), 106 denied, and 29 withdrawn or closed by the applicant. Its denial rate on decided applications was 36.6%, compared with 22.2% for all lenders nationwide.
Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.
Identity & history
Profile
- Legal name
- Intouch Credit Union
- Type
- Federally insured state-chartered credit union
- NCUA charter #
- 68505
- RSSD ID
- 74887
- Primary regulator
- State + NCUA
- Established
- 1974
- Headquarters
- Po Box 250169, Plano, TX 75025
- Employees
- 133
Quick answers
Intouch Credit Union: common questions
Is Intouch Credit Union NCUA insured?
Yes. Intouch Credit Union is a federally insured credit union (NCUA charter #68505). Deposits are insured by the National Credit Union Share Insurance Fund up to $250,000 per member, per insured credit union, for each account ownership category.
What is Intouch Credit Union's TellerScore?
55 out of 100 (Moderate), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.
How many branches does Intouch Credit Union have?
11 offices as of the latest NCUA data, in 3 states.
Nearby
Highest-scoring banks and credit unions with branches near Plano
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Baton Rouge City Parish Emp Federal Credit UnionCredit union Baton Rouge, LA | 96 out of 100, Very strong | $58.2M | 22.0% | 0.33% | vs |
| Lakeside BankBank Rockwall, TX | 92 out of 100, Very strong | $389.2M | 14.4% | 0.00% | vs |
| Light Commerce Credit UnionCredit union Houston, TX | 92 out of 100, Very strong | $5.0M | 26.8% | 0.93% | vs |
| Metro Medical Credit UnionCredit union Dallas, TX | 91 out of 100, Very strong | $82.7M | 17.9% | 0.66% | vs |
| The State Credit UnionCredit union Charleston, WV | 90 out of 100, Very strong | $95.3M | 19.1% | 0.25% | vs |
| Safe 1 Credit UnionCredit union Bakersfield, CA | 90 out of 100, Very strong | $1.2B | 16.0% | 0.37% | vs |