The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

From Q2 2025 to Q2 2026, the score fell 2 points (63 → 61), mostly because the loan quality component weakened by 8 points.

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Washington

Yes. WaFd Bank is an FDIC-insured institution (FDIC certificate #28088). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 31.1% of deposits ($6.5B) are above the $250,000 FDIC insurance limit, below the peer median of 38%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 9.21%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 14.14% (benchmark: 10%).

Check how much of your own balance is covered

WaFd Bank lists 210 offices in 169 cities across 9 states. Most locations:

• Seattle, WA (11)
• Tucson, AZ (6)
• Bellevue, WA (5)
• Salt Lake City, UT (4)
• Albuquerque, NM (3)
• Boise, ID (3)
• Bellingham, WA (2)
• Bothell, WA (2)
• Dallas, TX (2)
• Everett, WA (2)
• Grants Pass, OR (2)
• Kirkland, WA (2)

All branch addresses and map

Over the last three years, the CFPB forwarded 93 consumer complaints about WAFD BANK to the company (39 in the last 12 months). 100.0% received a timely response. That is 4.4 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, WaFd Bank reported 498 home-loan applications under HMDA (LEI D38AC76TAMYI50NBPX33): 299 originated ($447,485,000 total), 71 denied, and 120 withdrawn or closed by the applicant. Its denial rate on decided applications was 18.8%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

Legal name

WaFd Bank

Former names

Washington Federal Bank; Washington Federal; Washington Federal Savings and Loan Association; Washington Federal, National Association; Washington Federal Bank, National Association

Type

State-chartered bank

FDIC certificate #

28088

RSSD ID

656377

Primary regulator

FDIC

Holding company

Wafd Inc

Established

January 1, 1917

Headquarters

425 Pike St, Seattle, WA 98101

Website

www.wafdbank.com

Employees

2,054